Client Support

Precise sizing guidance and responsive client care.

Dedicated studio support desk operating Monday through Friday from New York, answering inquiries within 24 business hours.

24 hrs

average reply window

Mon-Fri

studio operating hours

Global

tracked courier dispatch

Direct Access

Connect with the studio team.

Reach out for tailored measurement checks, order tracking updates, or wholesale studio inquiries. For immediate sizing consultations, connect via WhatsApp chat at +1 (212) 555-0198.

Reference

Returns, duties, and exchanges.

Clear guidelines to ensure seamless acquisition and effortless seasonal rotation.

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Returns Window

Import Duties

Exchange Steps

Self-service return and exchange requests are processed within 14 days of delivery for unworn items in original packaging.

All international shipments are dispatched via tracked courier with duties calculated clearly at checkout to prevent unexpected fees.

Initiate size swaps directly through our digital portal. Replacement pieces are reserved immediately upon courier scan.